The A-Game in Agile
Digital Transformation

At Perisia Consulting, we help deliver end-to-end technology transformations for our clients by focusing on all aspects from infrastructure, tool, data and operations to people.​

 

About Digital TransfromationProjects

Agile Digital Transformation

At Perisia Consulting, we help deliver end-to-end technology transformations for our clients by focusing on all aspects from infrastructure, tool, data and operations to people.​

One Global Team

We leverage the power of our global relationships, collaboration and learning to deliver exceptional service to our small to enterprise clients anywhere in the world.

Driven by Excellence

​Our number one goal is to deliver the highest level of service. That is why we focus on building the most suitable team for our client needs and believe that we can provide the utmost quality with the right skills and knowledge.

Client Value Creation

We enable clients to become high-performance and agile businesses. Our mission is to create long-term relationships by being relevant and consistently delivering value.​

Our Services

Transformation & Innovation Strategy

Success is all about transforming your existing business in pursuit of new technology that will innovate and scale your organisation in the marketplace.

Transformation is no longer a one-time activity, and at Perisia Consulting we can help you to define a transformation strategy at any point in your transformation journey.

Operating Model Analysis & Definition

Evidence based recommendations utilising both qualitative and quantitative analysis techniques, with extensive co-design and validation methodologies ensures final recommendations  are defendable.

IT System Scoping and Strategy

Utilising OGCIO’s recommendations, our system architects will use best practices to analyse your existing architecture and work with stakeholders to scope out the requirements and develop a strategy that will cover your business needs now and in the future.

Workforce Analysis and Strategy

Workforce analysis involves identifying current and anticipated future supply of labour and skills, identifying what you need and will need in the future in terms of labour, skills and competencies, and then identifying the gaps between the current and future supply and current and future demands.

 

Using our partnerships we can help you establish reliable and dynamic forecasting tools and methodologies that can provide near real-time data insights, informing regular action planning, reporting and ongoing program oversight.

Tool Maturity Assessment

Using our unique and acclaimed maturity assessment toolset, we help organisations understand their current level of process maturity and how their ITSM tool aligns with those processes. The maturity assessment will result in a maturity level scoring in areas of process, tool and organisation.

Maturity assessments are carried out through Sevice management workshops, interviews, document & record reviews.

This is usually the most important part of a transformation project as it sets the baseline.

ITSM Roadmap Definition

Usually using the results of a maturity assessment we will Develop an Implementation Roadmap for our clients to address strategic business alignment and long term process improvement while producing short term results to solidify senior management support and commitment to this continuous improvement framework.

Health Check

Perisia Consulting’s IT Service Management Health Check is a mechanism to quickly examine the maturity and quality of your implemented processes and compare them against ITIL recommendations. This process will identify any gaps and areas of improvement. After which, a quick win strategy can be defined. 

IT Service Management & Tooling

IT service management (ITSM) tools enable IT operations organisations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSM tools facilitate the tasks and workflows associated with the management and delivery of quality IT services.

Setup and Delivery of new SSC

In many organisations, support services and many customer services processes are carried out at different locations.  There is a clear benefit in removing lower value transactional processes that have some level of commonality. Perisia Consulting has helped some of the largest service providers set up and run their new shared service centres using our 5 step setup strategy. 

Workforce Hiring and Leasing

Workforce leasing is a great way for organisations to fulfil their short to medium resourcing needs and avoid the costs related to recruitment and HR. At Perisia we can provide you with resources in Development, IT service management, Project and programme management for any period up to 12 months. 

Process Maturity Assessments

Using our unique and acclaimed maturity assessment toolset, we help organisations understand their current level of process maturity. The maturity assessment will result in a maturity level scoring in areas of process, organisation and development needs. 

Maturity assessments are carried out through workshops, interviews, document & record reviews. Working closely with your HR, service management, finance and procurement teams to assess each process in detail.  

This is usually the most important part of a transformation project as it sets the baseline.

Shared Service Center (SSC)

We help our clients with the end-to-end shared service setup process, from initial strategy, business case setup and design of the necessary elements such as site selection, operational and process design and optimisation to the hiring of resources. 

Featured Customers

SERVICE MANAGEMENT – Digital TRANSFORMATION

MOL Group – Oil & Gas

MOL Group is an integrated, international oil and gas company, headquartered in Budapest, Hungary. It is active in over 30 countries with a dynamic international workforce of 26,000 people and a track record of more than 100 years in the industry.

IT Service Management Tooling & Transformation

Vodafone Global Enterprise – Telecommunication

Vodafone Business is a leading technology communications company helping organisations succeed in a digital world and keeping society connected.

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