Bringing Your Digital Transformation to the Next Level with Agile Strategies

At Perisia Consulting, we are committed to assisting our clients in realising complete technology transformations. We adopt a holistic perspective, considering every aspect of the transformation process, including infrastructure, tools, data, operations, and people. Our ultimate goal is to provide comprehensive end-to-end solutions that enable our clients to thrive.

About Digital TransfromationProjects

Agile Digital Transformation

At Perisia Consulting, we help deliver end-to-end technology transformations for our clients by focusing on all aspects from infrastructure, tool, data and operations to people.‚Äč

One Global Team

Our global network of partnerships and resources allows us to provide unparalleled service to clients of all sizes, anywhere in the world. By leveraging the power of collaboration and continuous learning, we are able to deliver exceptional results for our clients.

Driven by Excellence

At the heart of our mission is a commitment to delivering exceptional service to our clients. To achieve this, we carefully assemble teams with the specific skills and expertise needed to meet our clients’ unique needs. By prioritising the selection of the right team, we are confident in our ability to deliver the highest level of quality.

Client Value Creation

Our goal is to help our clients become high-performing and agile businesses through long-term partnerships built on consistently delivering value and staying relevant. By working closely with our clients, we aim to enable them to achieve their business objectives and thrive in an ever-changing market.

Our Services

Transformation & Innovation Strategy

Success is all about transforming your existing business in pursuit of new technology that will innovate and scale your organisation in the marketplace.

Transformation is no longer a one-time activity, and at Perisia Consulting we can help you to define a transformation strategy at any point in your transformation journey.

Operating Model Analysis & Definition
Evidence based recommendations utilising both qualitative and quantitative analysis techniques, with extensive co-design and validation methodologies ensures final recommendations  are defendable.
IT System Scoping and Strategy
Utilising OGCIO’s recommendations, our system architects will use best practices to analyse your existing architecture and work with stakeholders to scope out the requirements and develop a strategy that will cover your business needs now and in the future.
Workforce Analysis and Strategy
Workforce analysis involves identifying current and anticipated future supply of labour and skills, identifying what you need and will need in the future in terms of labour, skills and competencies, and then identifying the gaps between the current and future supply and current and future demands.

 

Using our partnerships we can help you establish reliable and dynamic forecasting tools and methodologies that can provide near real-time data insights, informing regular action planning, reporting and ongoing program oversight.

Tool Maturity Assessment
Using our unique and acclaimed maturity assessment toolset, we help organisations understand their current level of process maturity and how their ITSM tool aligns with those processes. The maturity assessment will result in a maturity level scoring in areas of process, tool and organisation.

Maturity assessments are carried out through Sevice management workshops, interviews, document & record reviews.

This is usually the most important part of a transformation project as it sets the baseline.

ITSM Roadmap Definition
Usually using the results of a maturity assessment we will Develop an Implementation Roadmap for our clients to address strategic business alignment and long term process improvement while producing short term results to solidify senior management support and commitment to this continuous improvement framework.
Health Check
Perisia Consulting’s IT Service Management Health Check is a mechanism to quickly examine the maturity and quality of your implemented processes and compare them against ITIL recommendations. This process will identify any gaps and areas of improvement. After which, a quick win strategy can be defined. 

IT Service Management & Tooling

IT service management (ITSM) tools enable IT operations organisations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSM tools facilitate the tasks and workflows associated with the management and delivery of quality IT services.

Setup and Delivery of new SSC
In many organisations, support services and many customer services processes are carried out at different locations.  There is a clear benefit in removing lower value transactional processes that have some level of commonality. Perisia Consulting has helped some of the largest service providers set up and run their new shared service centres using our 5 step setup strategy. 
Workforce Hiring and Leasing
Workforce leasing is a great way for organisations to fulfil their short to medium resourcing needs and avoid the costs related to recruitment and HR. At Perisia we can provide you with resources in Development, IT service management, Project and programme management for any period up to 12 months. 
Process Maturity Assessments
Using our unique and acclaimed maturity assessment toolset, we help organisations understand their current level of process maturity. The maturity assessment will result in a maturity level scoring in areas of process, organisation and development needs. 

Maturity assessments are carried out through workshops, interviews, document & record reviews. Working closely with your HR, service management, finance and procurement teams to assess each process in detail.  

This is usually the most important part of a transformation project as it sets the baseline.

Shared Service Center (SSC)

Our clients receive comprehensive support throughout the shared service setup process, including the development of a strategic plan, creation of a business case, selection of a suitable location, optimisation of operational and process design, and the recruitment of necessary personnel.

Featured Customers

SERVICE MANAGEMENT – Digital TRANSFORMATION

MOL Group – Oil & Gas

MOL Group is an integrated, international oil and gas company, headquartered in Budapest, Hungary. It is active in over 30 countries with a dynamic international workforce of 26,000 people and a track record of more than 100 years in the industry.

IT Service Management Tooling & Transformation

Vodafone Global Enterprise – Telecommunication

Vodafone Business is a leading technology communications company helping organisations succeed in a digital world and keeping society connected.

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