Dec 31, 2022 | Digital Transformation, ITSM, Project Management
Digital transformation is a process of using technology to fundamentally change the way an organisation operates and delivers value to its customers. It can involve a range of activities, from automating processes and introducing new digital products and services to...Apr 27, 2021 | CMMI, ITSM
What is IT Service Management? ITSM (or IT Service Management) refers to all the activities involved in designing, creating, delivering, supporting and managing the lifecycle of IT services and IT services refers to any IT related technology that a user uses, this... 
Apr 20, 2021 | ITSM, Project Management
3 pitfalls to avoid in any ITSM tool roll-out If you are just about to embark on an ITSM roll-out journey or in the process of upgrading or enhancing your system then this might be handy for you. There are a few things to consider which could make your project a...
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